Welcome to OurShoePlug!

These Terms of Use govern your access and use of our website (www.ourshoeplug.com) and services. By using our website, you agree to abide by these terms. If you do not agree, please do not use our services.

Eligibility -  To use our website, you must be at least 18 years old or have parental/guardian consent if under 18.

Products and Orders - We offer footwear for Adults and Kids.  Product availability, descriptions, and pricing are subject to change without notice.

Placing an order does not guarantee acceptance. We reserve the right to cancel or limit orders at our discretion.

Payments - We accept payments via Bank transfer ONLY.

All transactions must be completed before shipping.

Shipping and Delivery - Delivery timelines depend on your location and courier availability.

We are not responsible for delays due to third-party logistics or unforeseen circumstances.

Any incorrect address provided by the customer may lead to delays or failed deliveries.

Returns and Refunds - Returns are accepted within 7 WORKING DAYS of purchase if the product is unused and in its original packaging.

Refunds are processed as IMMEDIATE EXCHANGES

Customers bear the return shipping cost unless the item is defective.

Intellectual Property - All content on our website, including logos, images, and product descriptions, belongs to OurShoePlug and cannot be copied or used without permission.

User Conduct - Users must not:

- Use our website for fraudulent or illegal activities.

- Attempt to hack, modify, or disrupt our platform.

- Post misleading reviews or comments.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.

Changes to Terms - We may update these Terms of Use at any time. Continued use of the website means you accept the changes.

Contact Us - For any questions, contact us at [email protected] OR Whatsapp 09051224873