At OurShoePlug, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.ourshoeplug.com) or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information - When you make a purchase, create an account, or contact us, we may collect:

- Name

- Email address

- Phone number

- Shipping and billing addresses

- Payment details (processed securely through third-party providers)

b. Non-Personal Information - We may also collect data such as:

- IP address

- Browser type and device information

- Website usage statistics (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Provide customer support

- Improve our website and services

- Send promotional emails (if you opt-in)

- Prevent fraud and enhance security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember your preferences

- Improve website functionality

- Analyze user behavior for marketing and performance purposes

You can manage cookie preferences in your browser settings.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

a. Service Providers: Third-party companies that assist with payment processing, delivery, and website maintenance.

b. Legal Authorities: If required by law or to protect our rights.

5. How We Protect Your Data

We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. Please keep your login details confidential.

6. Your Rights

Depending on your location, you may have the right to:-

- Access, update, or delete your personal information

- Opt out of marketing communications

7. Request a copy of the data we hold about you. To exercise these rights, contact us at [email protected] OR WhatsApp 09051224873.7.

Third-Party Links - Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy - We may update this Privacy Policy from time to time. Continued use of our services means you accept the changes.

9. Contact Us - For any privacy-related questions, please contact us at [email protected] OR WhatsApp 09051224873